Shipping & Returns

SHIPPING & PROCESSING

Most orders ship within 1-3 business days. Orders containing customization may take and extra couple days.

All orders are shipped with Canada Post. We are working on also offering Fedex shipments (stay tuned)

ESTIMATED SHIPPING TIMES

Canada: 3-8 business days 
United States: 5-10 business days
Europe: 1-3 weeks
Australia, New Zealand and Oceania: 2-4 weeks
CAN I GET MY ORDER QUICKER?
Shipping upgrades are available at checkout and calculated based on your address. If you need an item by a specific date, please contact us before placing the order. In addition, please account for the processing time before items are shipped.
I NEED TO CHANGE MY SHIPPING ADDRESS
Please notify us IMMEDIATELY! We cannot guarantee that it hasn't already been shipped, so please double check all your info before checking out.
HOW DO I TRACK MY ORDER?

Once your order ships you will receive an email from us with your tracking!
Please allow for up to 24 hours for it to update. Additionally, it is not guaranteed to be scanned every step of the way.

CUSTOMS & TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 REFUNDS & EXCHANGES

ALL SALES ARE FINAL. We do not offer returns or exchanges for safety & health reasons. Since all of our products are used in food preparation.